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Operations - Accounts Receivable Specialist
Cleveland, OH
CAREER AREA: Professional and Administrative
JOB TYPE: Regular Full-Time
POSITION LOCATION: Cleveland Office
ABOUT THE JOB
Overview

NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit www.NRPGroup.com for more information.

 

The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

NRP INVESTMENTS, LLC is currently seeking an Operations - Accounts Receivable Specialist in the Cleveland, OH Office.

 

POSITION SUMMARY

Under the direction of the Senior Operations Manager, the Accounts Receivable Specialist will actively participate in the overall operational function of accounts receivable and monitoring payments for the properties managed by NRP Management.  The Accounts Receivable Specialist is responsible for assisting in improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.  This position requires independent, diligent daily monitoring of the payments dashboard in yardi as well as continued communication with local housing authorities to ensure prompt and accurate payment.

 

ESSENTIAL FUNCTIONS

 

Essential Functions Statement(s):

  • Manage payments dashboard

o   Dispute Credit Card Payments

o   Reverse exception receipts

o   Reverse Failed payments

o   Reverse other returned items

o   Adjust corrected receipts

o   Request additional adjustments from ProfitStar (via ticket)

o   Follow up with site team and Property Management Accounting Associates on any additional action required

  • Draft required letters for site to send to residents
  • Reverse receipts & charges
  • Reapply receipts
  • Enter all Housing Assistance Payments receipts for all properties
  • Enter all Housing Assistance Payments takebacks
  • Enter all Housing Assistance Payments consolidated receipts
  • Monthly Housing Assistance Payments clean up
  • Communicate with local housing authorities on rent changes, payments, etc.
  • Communicate with site and regional staff on open Housing Assistant Payment issues
  • Enter all Housing Assistance Payments Rent adjustments
  • Post late fees / reverse late fees
  • Post all non-tenant receipts received on site and by accounting
  • Post receipts for Till payments received monthly
  • Update Post Months to allow account to reconcile without timing adjustments
  • Enter vending checks
  • Yardi invoices in regards to payments
  • Enter Monthly Write Off’s
Qualifications

SKILLS & ABILITIES

Education:  Bachelor’s degree required

 

Experience: 3 - 5 years of property management experience with market rate and affordable housing communities

 

Technical Skills:  Experience with various property management software packages is required.

 

Other Requirements: None


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