Rachel Johnson came to The NRP Group as an Asset Manager in 2010, by 2012 she was promoted to Chief Information Officer, and in 2022, she was elevated to Principal and Executive Team Member.
Johnson leads all aspects of technology, including NRP Infrastructure & Operations, Business Solutions & Software Applications, and Property Technology.
Since Johnson’s arrival in 2010, NRP’s employee base has grown from 350 to over 1,000 people, multifamily unit production has more than doubled, and the managed portfolio has grown to over 25,000 units at a value of over $2.5 billion. The innovations spearheaded by her team have been key contributors to NRP’s growth. During Johnson’s tenure, The NRP Group has consistently been ranked among the Top 10 largest developers and builders in the U.S. by both the National Multifamily Housing Council and Affordable Housing Finance Magazine and has become the top multifamily developer in the U.S. that creates both affordable and market rate housing at national scale.
Johnson has led the IT organization through many transformational initiatives: virtualization of desktops and devices in the construction, property management, and satellite office footprints; development of a robust hybrid on-premise and cloud-based data center network; enterprise-wide implementation of voice-over-internet for the corporate offices and the property portfolio (saving millions of dollars in telecom costs); and the complete digital transformation of the company in all areas of business intelligence, dashboards, task management, document management, and project workflows.
Johnson is continually focused on taking the NRP technology platform to the next level through initiatives such as cloud solutions, strategic application of artificial intelligence, the Internet of Things, and other emerging technologies. She is known for integrating internal and external tools to create the most seamless cross-device, cross-platform user experience possible, while protecting the entire NRP technology platform by expanding NRP’s security infrastructure.
Prior to joining The NRP Group, Johnson spent nine years at AmTrust Bank where she assumed positions of increasing responsibility leading to her role as Vice President of Operations for the Commercial Construction Real Estate Lending Division. She began her career at Ernst & Young and then worked as a software consultant developing custom applications for the financial and accounting divisions of companies across industry verticals.
Johnson serves on the Board of Zoning Appeals for the Village of Chagrin Falls, Ohio, a mayor-appointed committee charged with reviewing both commercial and residential zoning applications. In 2014, Crain’s Cleveland Business was named Johnson CIO of the Year for mid-sized companies in Northeast Ohio. She graduated from Miami University with a Bachelor of Science in accounting and a minor in management information systems. Johnson resides in Chagrin Falls with her husband and two children.
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