NRP Logo
NRP Logo
Communities
Capabilities
Capabilities
Development
Development Overview
Affordable Development
Market Rate Development
Construction
Construction Overview
Third-Party Construction
Subcontractors
Bidding
Property Management
Asset Management
About Us
About Us
Our Approach
Diversity, Equity & Inclusion
Environmental, Social & Governance
People
Careers
Offices
Contact
News
NRP Careers
Rewarding work that makes a difference
Back

Leasing Specialist

Houston, TX

Apply Now

The NRP Group is seeking a Leasing Specialist at Costa Ibiza!

Essential Functions Statement(s):

Sales/Marketing

  • Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
  • Perform telephone market surveys and physical shops of competitors
  • Recommend strategies and programs for on-site marketing activity
  • Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
  • Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
  • Recommend programs and strategies to increase qualified traffic and closing ratios
  • Maintain passing e-shop, phone shop, and physical shop scores
  • Maintain closing ratios in line with NRP policies and procedures
  • Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance

  • Administrative

  • Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up
  • Inspect apartments with the new residents at move in and complete all the necessary paperwork
  • Support Community Assistant with tracking renewals, lease expirations, and notices to vacate
  • Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
  • Accurately process and report receipt of application fees, security deposits, rents and other fees
  • Keep files, desk, and leasing area organized
  • Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
  • Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready
  • May occasionally be required to assist at other properties
  • Run errands to support the property as necessary

  • Customer Service

  • Assist in planning of resident functions
  • Walk the property for curb appeal and overall property appearance
  • Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met
  • Provide excellent customer service and display courteous and professional attitude toward all customers
  • Maintain availability for resident functions, community affiliated events and weekends
  • Perform other duties as required
     
  • SKILLS & ABILITIES

    Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred

    Experience: 1-year customer service or sales experience (or relevant education)

    Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred

    Other Requirements: Valid Driver’s License and reliable transportation

    Apply Now