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Maintenance Supervisor - LIHTC

Evansville, IN

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Come join the NRP Team as a Maintenance Supervisor for our Homes of Evansville property!

Signing bonus of $1,500 offered for this position that is effective after the 90th day of employment!

Essential Functions Statement(s):

Maintenance Services

  • Direct and oversee all aspects of maintenance of the community Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
  • Maintain accurate records for all required reporting and record keeping outlined by NRP policy
  • Walk the property daily to uphold curb appeal and monitor safety issue
  • Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
  • Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
  • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
  • Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget
  • Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
  • Complete all service requests and apartment turnovers in line with NRP policy and procedure
  • Supervise use of property golf carts and all other major tools and equipment when applicable
  • Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
  • Conduct and document monthly safety meetings including procedures, training, safety equipment, • MSDA and use of equipment
  • Perform other duties as required

  • Customer Service

  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy
  • Ensure excellent customer service with courteous and professional attitude toward all customers and team members
  • Audit key tracking system daily and weekly
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
  • May occasionally be required to assist at other properties
  • Run errands to support the property as necessary

  • Personal Development

  • Support and assist Community Manager and Recruiting Department with new hire selection
  • Train, coach, and mentor team members, ensuring appropriate training is received
  • Create a team environment: hold weekly team meetings; manage by goals, open communication
  • Generate work and on-call schedule for service employees
  • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.
  • Provide recommendations for compensation adjustments, promotions, and terminations
  • SKILLS & ABILITIES

    Education:  High school diploma or equivalent; CFC Universal Certification; sufficient knowledge to thoroughly complete maintenance assessment up to the standard of a Maintenance Supervisor

    Experience:   At least 5+ years of experience maintenance and repair for apartment communities

    Technical Skills:  Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred

    Other Requirements:  Valid Driver’s License and reliable transportation

    Apply Now