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IT Business Analyst
Cleveland, OH
CAREER AREA: Professional and Administrative
JOB TYPE: Regular Full-Time

NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive.  Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit www.NRPGroup.com for more information. 


The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


NRP INVESTMENTS, LLC is currently seeking an IT Business Analyst at our Cleveland, OH Office.  


*Per our current company policy, assessment of COVID Vaccination status will be required for this position.  


POSITION SUMMARY                  

The IT Business Analyst works as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. The IT Business Analyst role is primarily responsible for completion of operational support, custom application design, and requirements gathering for all NRP related software. This role will have a heavy focus on implementing new business processes, designing applications and managing medium to large projects.




Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.  Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.


Essential Functions Statement(s):

  • Flexibility to thrive in a startup environment, comfortable with ambiguity and working with little oversight.
  • Has a basic understanding of SQL, can write simple queries and can apply technical knowledge to solve business problems.
  • Analyze, document and improve workflows, processes and standards
  • Serve as subject matter expert for all deployed solutions, maintain feature backlog, bug resolution and client relationships for all assigned applications and projects.
  • Gather, analyze and document business and functional requirements from business users and stakeholders.
  • Influence requirements for new applications, features and enhancements that are consistent with strategic priorities.
  • Communicate effectively with internal teams to deliver functional requirements including wireframes, interactive prototypes, process flow diagrams and functional specifications.
  • Ability to understand complex requirements and translate into concise, easy to use and robust applications, features and processes.
  • Support and lead user acceptance testing to ensure quality in application releases and user experience.
  • Support and lead change management, engaging Learning & Development to create training materials and owning the successful delivery of all assigned products




Competency Statements:

  • Communication - Conveys information clearly and concisely in written and verbal form. Listens attentively to others and responds based on information received.
  • Critical Thinking - Processes complex information to arrive at conclusions that yield positive implications. Analyzes information available to make sound decisions. Looks for areas in which there is not sufficient information available and seeks additional information when gaps are identified.
  • Security on the Forefront - Understanding, respecting, acknowledging, and guiding others to follow the security practices of the organization.  Seeking out and alerting to potential security risks.
  • Sense of Urgency - Possesses and displays an appropriate sense of vibrancy and intensity in approach to work duties.
  • Relations with Others - Develops and maintains collaborative partnerships. Relates well to others at all levels of the organization.
  • User Empathy - Truly understanding the user’s position, needs, and pains. Tries to see the user's perspective on the product you are working on. Must understand what motivates users and why they act in certain ways.
  • Learning - Must be ‘A master of all trades’. Listens, observes, learns and understands whatever is required to facilitate the process of providing solutions for problems and opportunities.
  • Problem Solving - Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Eliciting Requirements - Elicits and documents user requirements that can be conditions, functionality, products or services.
  • Business Process Re-Engineering - Analyzes and designs workflows and business processes aimed to help the business fundamentally rethink how they do their work.






Education:  Bachelor’s degree, Information Systems/Business degree a plus

Experience:  3-5+ years of relevant experience

Technical Skills:  Knowledge of SQL and Database architecture is a plus

Driver’s License Required: Yes

Other Requirements: None

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